Privacy Policy

FACTS

WHAT DOES TRUCARD HOLDINGS, INC. (“TRUSTCARD”) DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us.
This information can include:    
Social Security number (or tax ID number) and income        
Account balances and assets
Risk tolerance and retirement assets
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons TrustCard chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

DoesTrustCard share?

Can you limit this sharing?

For our everyday business purposes –– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes –– to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes –– information about your transactions and experiences

Yes

Yes

For our affiliates’ everyday business purposes –– information about your credit worthiness

Yes

Yes

For our affiliates to market to you

Yes

Yes

For non affiliates to market to you

Yes

Yes

To limit our sharing

Mail the form below
‍Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Email at support@UseTrustCard.com or go to UseTrustCard.com

How does TrustCard protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does TrustCard collect my personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

Why can’t I limit all sharing?

The types of personal information we collect and share depend on the product or service you have with us.
This information can include:    
Social Security number (or tax ID number) and income        
Account balances and assets
Risk tolerance and retirement assets
When you are no longer our customer, we continue to share your information as described in this notice.

What happens when I limit sharing for an account I hold jointly with someone else?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons TrustCard chooses to share; and whether you can limit this sharing.

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.  We consider companies under common ownership or control with us, such Sunstone Trust, a chartered trust to be an affiliate for purposes of this privacy notice.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.    
‍Nonaffiliates we can share with include your investment advisers, your attorneys and CPAs, custodians of your assets, persons and entities that manage your assets or your philanthropic endeavors, and your insurers and banks.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.·         TrustCard doesn’t jointly market.